All reservations made after 01/04/2020 can be cancelled as follows:
- All reservations can be cancelled up to 48 hours before arrival.
If you have made a reservation before 01/04/2020, there is a distinction in the cancellation terms and conditions:
- direct flexible reservation: You can cancel free of charge up to 48 hours before your arrival.
- flexible reservation through an OTA (booking.com, expedia, etc.): You can cancel free of charge up to one week before your arrival.
- non-refundable reservation: You can cancel your reservation up to 48 hours before arrival and, in return, you will be issued with a voucher that is valid for a year. Or you can rebook your reservation to a later date.